Are you FED UP being overweight?

On a constant cycle of losing and gaining weight?

RE Medical: Your Prescription for Weight Loss

Why choose RE Medical Services?

Personalised Medication Plans

Our practice is led by Rachel & Emma, both Registered Nurses and independent prescribers, who bring a wealth of experience and specialised training to the table. We tailor your weight loss plan with the latest medications, ensuring a fit that’s just right for you. Our holistic approach goes beyond prescribing medication; we offer a prescription for a healthier, more empowered life.

Remote Consultations and Support

Designed around your convenience, our entirely remote service model allows you to access transformative care from anywhere. Through virtual consultations and direct medication delivery, we streamline your experience, ensuring that quality care is always within reach.

Nutritional and Exercise Guidance

Our support extends beyond medication to include detailed nutritional guidelines, intuitive eating plans, and exercise recommendations. These are designed to seamlessly integrate into your daily life, supporting you in making sustainable lifestyle changes. Additionally, our group coaching and teaching sessions foster a community where individuals can share their journeys, challenges, and successes, providing valuable support and motivation.

Cutting-edge Technology and Evidence-Based Practices

We are committed to staying at the forefront of medical advancements and offer the most effective weight loss treatments available. Our practice is fully aligned with NICE guidelines, ensuring that our treatment plans are based on the latest, evidence-based practices that prioritise your health and safety.

A Community of Care

At RE Weight Management, you’re part of a community. We create a nurturing environment where you feel seen, heard, and valued. Our team is committed to continuous learning and improvement, ensuring that we exceed the highest standards of patient care.

Expertise and Regulation

Both Rachel and Emma have completed ‘The Medical Management of Overweight and Obesity’ through The National Medical Weight Loss Programme, complemented by certification in Nutrition for Weight Loss and the Level 7 Advance Diploma in Life Coaching and Mentoring. Moreover, our practice is regulated by the Care Quality Commission (CQC), underscoring our commitment to meeting the highest standards of medical care, safety, and patient satisfaction.

Emma Whittaker

Partner

I'm Emma, a Registered Nurse and Independent Prescriber, dedicated to helping individuals achieve a healthier weight. With specialised experience as a theatre nurse in bariatric surgeries and a background in aesthetics, I bring clinical expertise and a holistic approach tailored to your goals. My support goes beyond weight loss to foster personal growth and confidence, empowering you to feel your best. Together, we'll create a path toward a happier, more fulfilled life.

Rachel Morris

Partner

I’m Rachel, Registered Nurse and Independent Prescriber, and I was once where you are now—trying countless diets and exercise programs but losing motivation after a few weeks. Everything changed when I discovered GLP-1 medication, which helped manage my hunger and cravings. This hormone regulates appetite and blood sugar, and with its help, I lost a considerable amount of weight without relying solely on willpower. It gave me control over my eating and ended the constant battle with cravings. Now, I’m here for you to find lasting weight loss success.

Wegovy (Semaglutide)

Wegovy® (semaglutide) is a prescription medication specifically designed to aid weight loss in adults with obesity (BMI ≥30) or overweight (BMI ≥27) with related health conditions.

Mounjaro (Tirzepatide)

Mounjaro® (tirzepatide) is a groundbreaking prescription medication designed for weight loss and blood sugar control in adults with obesity (BMI ≥30) or overweight (BMI ≥27) with weight-related health conditions.

Prescription Management

At our clinic, we provide a safe and thorough approach to prescribing weight loss medications, ensuring that every step of your journey is supported by experienced professionals.

Mandatory GP Consent

At our clinic, your safety is our top priority. To ensure that weight loss treatment is appropriate and safe for you, we require mandatory GP consent before prescribing medications such as Wegovy® or Mounjaro®.

Important Information

How does the service work?

Our online consultation process is simple and convenient. You can schedule an appointment through our website or social media platform, and one of our medical professionals will conduct a virtual consultation with you via video call or phone. During the consultation, we'll discuss your medical history, weight loss goals, and any relevant concerns. Based on this information, we'll develop a personalised weight loss plan tailored to your needs.

Is it safe to receive weight loss prescriptions online?

Yes, it's safe to receive weight loss prescriptions online through our platform. Our medical professionals are licensed and experienced in prescribing weight loss medications. We adhere to strict guidelines and protocols to ensure the safety and well-being of our patients. Additionally, we conduct thorough assessments and screenings to determine the suitability of medications for each individual.

What types of weight loss treatments do you offer?

We offer a variety of weight loss treatments, including prescription medications, nutrition and exercise advice, and lifestyle recommendations. Our healthcare professionals will work with you to determine the most effective and appropriate treatment options based on your unique needs and preferences.

Will I need to undergo any medical tests before receiving treatment?

Depending on your medical history and current health status, our medical professionals may recommend certain medical tests or screenings before prescribing weight loss treatments. These tests may help us assess your overall health and identify any underlying conditions that may affect your weight loss journey.

How long does it take to see results from the weight loss treatments?

The time it takes to see results from weight loss treatments varies from person to person. Factors such as adherence to the treatment plan, lifestyle changes, and individual metabolism can influence the rate of progress. Our medical professionals will monitor your progress closely and make adjustments to your treatment plan as needed to ensure optimal results.

How often will I need to follow up with my healthcare provider?

The frequency of follow-up appointments will depend on your individual needs and treatment plan. In general, we recommend regular follow-up appointments, every 3-4 weeks, to track your progress, adjust your treatment plan if necessary, and provide ongoing support and guidance.

How can I get started with your online weight loss management program?

Getting started is easy! Simply visit our website to schedule an online consultation with one of our medical professionals. During the consultation, we'll discuss your weight loss goals and develop a personalised treatment plan tailored to your needs. We're here to support you every step of the way on your weight loss journey.

What is follow-up and support in the context of our services?

Follow-up and support refer to the ongoing assistance and guidance we provide to patients after their initial consultation or appointment. It includes regular check-ins, adjustments to treatment or lifestyle plans, answering questions, and providing encouragement to help patients stay on track with their health goals.

How does the follow-up and support process work?

Our follow-up and support process are designed to be accessible and convenient for patients. After your initial consultation, we'll schedule regular follow-up appointments based on your needs and preferences. These appointments can be conducted via phone, or video call, depending on what works best for you. During these sessions, we'll assess your progress, address any challenges or concerns you may have, and make adjustments to your treatment plan as needed.

Can I reach out for support between follow-up appointments if I have questions or concerns?

Yes, absolutely. You're encouraged to reach out for support between follow-up appointments if you have any questions, concerns, or need guidance. Our support team is available to assist you via phone, email, or messaging platform during regular business hours. We're here to provide timely assistance and support whenever you need it.

How can I access support services outside of regular business hours?

If you need assistance outside of regular business hours, you can leave a message or send an email, and our support team will get back to you as soon as possible. In case of urgent concerns or emergencies, we recommend contacting your primary healthcare provider or seeking medical attention immediately. Please note we do not operate a 24 hour service.

How can I provide feedback on the follow-up and support services I receive?

Your feedback is important to us! We welcome any comments, suggestions, or concerns you may have about the follow-up and support services you receive. You can provide feedback directly to your healthcare provider or through our feedback form in your welcome pack.

What should I do if I encounter technical issues during my online consultation?

If you encounter technical issues during your online consultation, such as poor video quality, audio disruptions, or connection problems, don't worry. Try troubleshooting by restarting your device, checking your internet connection, and ensuring that you have granted necessary permissions for the video call software. If the issue persists, reach out to our medical professional for assistance.

How do you ensure the privacy and confidentiality of patient information?

We take privacy and confidentiality seriously and have strict measures in place to safeguard patient information. This includes using secure communication channels, encrypted platforms for data transmission, and adherence to relevant privacy laws and regulations.

Only authorised personnel, such as medical professionals directly involved in your care, have access to your health records and information. Access is strictly controlled and limited to those with a legitimate need to know for treatment purposes.

What is your cancellation and refund policy for consultations and pharmacy orders?

At RE Medical Services, we require a £30 consultation deposit to secure your appointment. This deposit will be redeemed against your treatment cost if deemed appropriate for you.

In the event that we determine you are not eligible for treatment, the deposit will be refunded in full. However, if you fail to attend your consultation or cancel with less than 24 hours' notice, the deposit will be retained to cover administrative costs.

For pharmacy orders, refunds are not possible due to the nature of prescription medications.

What if I change my mind?

We offer, and strongly encourage, a 24-hour "cooling off" period following your initial consultation. This allows you time to fully absorb the information provided and review the suggested literature at your own pace. During this period, your prescription will be placed on hold, and we’ll await confirmation from you that you’re ready to proceed. Please note that once the prescription has been ordered from the pharmacy, we cannot offer a refund.
We also understand that some clients may have already conducted significant research or have prior experience with weight management medications. If this applies to you, you have the option to waive the 24-hour period and proceed immediately.

Can I give my medication to someone else?

Medication diversion, or the sharing of prescription medication with others, poses serious risks, including adverse health effects, overdose, and potential misuse, especially if the individual has conditions or takes medications that could dangerously interact. To safeguard against this, we enforce strict protocols: each prescription is carefully documented and personalised, ensuring that only the intended patient receives the medication. We also inform your GP about your prescribed medication, ensuring they can support your treatment plan and monitor for any risks associated with misuse, such as the sharing of medication with others, which can lead to serious health complications.

Can I get medication prescribed if I'm already getting it prescribed elsewhere?

If you’re already receiving this medication from another provider, we would not prescribe it again to avoid duplication. We recommend discussing any adjustments with your current prescriber to ensure safe and coordinated care. Additionally, we inform your GP about your prescribed medication to help prevent any duplication of prescriptions with other services. This ensures your treatment remains safe, coordinated, and avoids the risks associated with unintentional double-dosing or conflicting medications.

Cheshire, UK

contact@remedical.co.uk

Provide us with Feedback

We cherish your feedback as it's instrumental in refining our services to better suit your needs.

We're dedicated to creating an environment where your voice is heard and valued, ensuring we continuously elevate the quality of our care.

For those who prefer sharing their thoughts directly, please feel free to reach out via email, phone, or our website's contact form.

Additionally, we understand the importance of privacy and anonymity in providing honest feedback. To accommodate this, we offer the option to submit feedback anonymously through Google Docs.

This platform allows you to share your insights, suggestions, and concerns without disclosing your identity, providing us with invaluable perspectives to enhance our services further.

Provide Anonymous Feedback

These terms and conditions provide detailed information for patients considering weight loss treatment with RE Medical Services.

Before booking, please note that our treatments are only available to individuals with a Body Mass Index (BMI) of 30 or higher, or a BMI of 27 or higher accompanied by an obesity-related health condition. If you do not meet the criteria, we regret that we will not be able to proceed with your treatment.

It's important to consider that BMI thresholds may differ for individuals of certain ethnic backgrounds due to varying health risk factors. For example, people of South Asian, Chinese, Black African, or African-Caribbean heritage may face higher health risks at lower BMI levels. This will be factored into your consultation.

You can check your BMI using the NHS BMI Calculator.

CONSULTATIONS & BOOKINGS

Consultation are free.

At RE Medical Services, we require a £30 consultation deposit to secure your appointment. This deposit will be redeemed against your treatment cost if deemed appropriate for you.

In the event that we determine you are not eligible for treatment, the deposit will be refunded in full. However, if you fail to attend your consultation or cancel with less than 24 hours' notice, the deposit will be retained to cover administration costs.

Thank you for your understanding and cooperation.

PRICING

RE Medical reserves the right to change prices at any time without notice. Prices are subject to consultation and may vary depending on the individual’s requirements.

Any price quoted in your consultation will then take precedence over prices that may be quoted on this website or elsewhere.

TREATMENT PRICES INCLUDE (AS APPLICABLE)

Consultation fee
Prescription and medication (if applicable)
Follow up as required according to the clinical indication

OUR FEES EXCLUDE (AS APPROPRIATE)

Additional treatments that are deemed above and beyond what was discussed at the initial consultation and price structure.

Additional prescriptions for pharmacy related medication.

PAYMENT TERMS

We accept bank transfer and the following cards: Visa, Mastercard, Debit Cards, Maestro (formerly Switch) and Solo. We do not accept cheques.

Payment must be made prior to the prescription order.

All card details are stored securely off-site using ANS in accordance with PCI compliance regulations.

PERSONAL DETAILS

You agree that RE Medical can use your personal details for the purposes of providing you with medical services as well as providing pre- and post-treatment advice for you.

This information may be provided to other clinical organisations and individuals for the same purposes but only in connection with ongoing medical care.

We may also use your contact details to provide you with occasional information about other services we provide or may provide in the future. If you do not wish to receive this information, please tell let us know.

REFUSAL OF TREATMENTS

There are several reasons that we may consider that a treatment is not a suitable option for you and RE Medical has a strict patient selection criteria to ensure patients are medically fit to undergo a particular treatment. It is therefore possible that we advise, in your best medical interests, that a treatment is not appropriate.

We will also not proceed with a treatment if we feel that your expectations exceed the results achievable from such treatments.

REFUND POLICY

RE Medical does not give refunds for any products purchased.

CANCELLATION POLICY

We do understand if patients are unwell or have other commitments, but please give us as much notice as possible if you wish to rearrange an appointment.

At RE Medical Services, we require a £30 consultation deposit to secure your appointment. This deposit will be redeemed against your treatment cost if deemed appropriate for you.

WEBSITE INFORMATION

The information provided on this website is for use as information or for educational purposes only. It does not provide any diagnostic services and is not a substitute for professional medical care by a qualified nurse or other qualified healthcare professional.

We do not warrant that any information included within this site will meet your health or medical requirements. You should always check with a health professional if you have any concerns about your health.

COMPLAINTS PROCEDURE

We are committed to providing a professional service to all of our patients. We do, however, have a complaints procedure in place and if for some reason you are unhappy with the treatment and feel you want to make a complaint or comment on the service provided. Please email contact@remedical.co.uk and we will endeavour to deal with any matters arising promptly and efficiently.

Compliants Procedure

If you have a concern or complaint, please contact our team as soon as possible via phone, email, or through our website's messaging system.

Your complaint will be taken seriously, handled confidentially, and investigated thoroughly.

When raising a complaint, provide as much detail as possible, such as the nature of the issue, relevant dates, individuals involved, and any supporting documentation.

We will keep you updated throughout the process and aim to resolve your complaint promptly.

Every compliant is acknowledged within 5 working days
All compliants are investigated within 14 days of being made
All complaints are responded to in writing with 28 days of being made

If you're not satisfied with the resolution, you request an independent review.

You may also provide feedback on the handling of your complaint through our feedback form or by contacting our team.

For more information, please request our Compliants Policy from the team.

Provide Anonymous Feedback

Safeguarding and How to Make a Referral

Safeguarding refers to the protection of vulnerable individuals—children and adults—from abuse, neglect, and harm. Safeguarding is everyone's responsibility, and it ensures that vulnerable individuals are supported and protected by appropriate services.

Safeguarding for Children

For children, safeguarding involves protecting their welfare, ensuring they grow up in a safe environment, and preventing harm from neglect or abuse. Any professional or individual who suspects a child is at risk of harm should follow safeguarding procedures to ensure the child’s safety.

Safeguarding for Adults

Adult safeguarding involves protecting those who are at risk due to age, disability, or mental health conditions. This could include protecting vulnerable adults from financial, emotional, or physical abuse, as well as neglect.

How to Make a Safeguarding Referral

If you have concerns about the safety of a child or adult, follow these steps:

1. Identify the Concern

If you suspect a child or vulnerable adult is at risk of abuse, neglect, or harm, it is important to take your concerns seriously. This could be based on observation, something you have heard, or changes in behavior.

2. Immediate Danger

If the person is in immediate danger, call 999 for urgent assistance.

3. Referral for Children

Contact your local Multi-Agency Safeguarding Hub (MASH) for concerns about a child's welfare during office hours. Check your local council’s website for contact details.
For urgent concerns outside of office hours, contact the Emergency Duty Team in your area or dial 999 if immediate action is needed.

4. Referral for Adults

For adults at risk, contact your local Adult Social Care department during office hours. You can find contact details on your local council’s website.
For urgent concerns outside of office hours, contact your local Emergency Duty Team in your area or dial 999 if immediate action is needed.

5. Provide Details

Be prepared to provide details about the individual you are concerned about, such as their name, age, address, and the nature of your concern. Provide as much information as possible, including any relevant context that will help professionals assess the situation.

6. Follow Up

After making a referral, professionals may contact you for further information, and they will assess the situation. You should receive confirmation of the referral and may be involved in ongoing discussions, depending on your role in the individual’s life.

Confidentiality and Reporting

Safeguarding referrals are confidential, and the safety and well-being of the individual are always prioritised.

Safeguarding works on a multi-agency basis, meaning that various professionals—such as social workers, police, health services, and education staff—may collaborate to ensure the person at risk receives the appropriate support.

By making a safeguarding referral, you are playing a critical role in protecting vulnerable children and adults.

RE Medical are committed to protecting your privacy, and will ensure that any information you provide to me meets the data protection laws including the new GDPR and ePrivacy. All information given to me via any communication remains strictly confidential, and used only for the purpose described at the time of the submission. I will not share your data with any third party except for administrative purposes relating to the services I provide and where I may be required to do so by law.

PRIVACY

(1) WHAT INFORMATION DO I COLLECT?

I may collect, store and use the following kinds of personal information:

Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
Information relating to any transactions carried out between you and me on or in relation to this website, including information relating to any purchases or enquiries you make of my products or services;
Information that you provide to me for the purpose of registering with me;
Information that you provide to me for the purpose of subscribing to my website services, email notifications and/or newsletters;
Any other information that you choose to send to me; including credit card details that once inputted we cannot view the number.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
Complete online forms (including callback requests), take part in surveys, write posts on any message boards, post any blogs, or participate in any other interactive areas that appear on my website or which I offer to you from time to time.
Contact me offline for example by telephone, fax, email or post;

(2) USING YOUR PERSONAL DATA

Personal information submitted to me via this website or telephone will be used for the purposes specified in this privacy policy or in relevant parts of the website.

I may use your personal information to:
Administer the website;
Improve your browsing experience by personalising the website;
Enable your use of the services available on the website;
Send to you goods purchased via the website, and supply to you services purchased or enquired about via the website;
Send statements and invoices to you, and collect payments from you;
Send you general (non-marketing) commercial communications;
Send you email notifications which you have specifically requested;
Send to you my newsletter and other marketing communications relating to my business which I think may be of interest to you by post or, where you have agreed to this, by email or similar technology (you can inform me at any time if you no longer require marketing communications).
Provide third parties with statistical information about my users – but this information will not be used to identify any individual user;
Deal with enquiries and complaints made by or about you relating to the website;
Internal record keeping; and
Where you submit personal information for publication on my website, I will publish and otherwise use that information in accordance with the license you grant to me.

I will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

3) DISCLOSURES

I may disclose information about you to any of my employees and agents, insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, I may disclose your personal information:

To the extent that I am required to do so by law.
In connection with any legal proceedings or prospective legal proceedings;
In order to establish, exercise or defend my legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
To the purchaser (or prospective purchaser) of any business or asset which I am (or are contemplating) selling; and
To any person who I reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in my reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, I will not provide your information to third parties.

(4) SECURITY OF YOUR PERSONAL DATA

I will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and I cannot guarantee the security of data sent over the internet. I will store all the personal information you provide on my secure servers.

(5) POLICY AMENDMENTS

I may update this privacy policy from time-to-time by posting a new version on my website.

You should check this page occasionally to ensure you are happy with any changes.

(6) YOUR RIGHTS

You may instruct me to provide you with any personal information I hold about you. Provision of such information will be subject to the payment of a fee (currently fixed at £10.00) and the supply of appropriate evidence of your identity.

I may withhold such personal information to the extent permitted by law.

You may instruct me not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to my use of your personal information for marketing purposes, or I will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

(7) COOKIES

Use of cookies by RE Medical.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit.

(8) THIRD PARTY WEBSITES

My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

(9) CONTACT

If you have any questions about this privacy policy or my treatment of your personal data, please write to me by email to info@remedical.co.uk or call me on 07979855876 or write to me at:

40 Oakleigh Road

Cheadle Hulme

Cheshire

SK8 6SP

(10) UNSUBSCRIBE

If you no longer wish to receive promotional emails from RE Medical, you can unsubscribe from all communications by clicking the “unsubscribe” button on the bottom of my emails.

(11) FURTHER INFORMATION

If you would like further information about data protection, or if you would like to view the register of Data Controllers, you can visit the Information Commissioner’s site at www.ico.org.uk